1.0 Our core beliefs regarding user privacy and data protection

User privacy and data protection are human rights.
We have a duty of care to the people within our data.
Data is a liability, it should only be collected and processed when absolutely necessary.
We loathe spam as much as you do!
We will never sell, rent or otherwise distribute or make public your personal information.

2.0 Relevant legislation

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy: UK Data Protection Act 1988 (DPA) EU Data Protection Directive 1995 (DPD) EU General Data Protection Regulation 2018 (GDPR) Australian Privacy Act 1988 (APA)

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 8.0) for clarification.

3.0 Personal information that this website collects and why we collect it

This website collects and uses personal information for the following reasons:

Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website. Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 5.0 below).
GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics.js implementation of GA.
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

Contact forms and email links

Should you choose to contact us using the contact form on our Contact us page or an email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 5.0. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.
Your email address and any information you share with us is kept within our Email Client Software to allow us to communicate with you, about your enquiry and/or booking of our services. We will not use it to send Newsletters or other type of Marketing.

4.0 About this website’s server

This website is hosted by Fasthosts within a UK data centre.

Full details of United Hosting’s data centre can be found here. www.fasthosts.co.uk

5.0 Third party data processors

We do not use any Third Party systems or software to store your data other than an Email Client.
Google who provide Google Analytics for website visitor tracking as identified in section 3.0 have their own Privacy Policy: Google Privacy Policy

6.0 Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

7.0 Data Controller

The data controller of this website is: Red Lime.

Whose registered office is:
84 St Johns Road
Harrogate
North Yorkshire
HG1 3AE

8.0 Data Protection Officer

Mr. Carl Syres (Owner)
Red Lime
Telephone: 07717 500 678
Email: hello@redlimestudios.com

9.0 Changes to our privacy policy

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.

10.0 Change log

15/01/2018 - Privacy policy page instigated.


Red Lime is a small family business based in Harrogate, North Yorkshire providing high quality video for weddings, music video and commercial video. We also provide photography services for events.

For our dedicated Yorkshire Wedding Video Website click the link.

With over 30 years in the design industry; a critical eye for detail, light, balance, composition and colour is what makes our work stand out. But do not just take our word for it, take a look at our work examples and visit our Facebook Page for our genuine customer reviews.


CONTACT:
Red Lime
Tel: 07717 500 678
email: hello@red-lime.co.uk